Does Virgin Australia have online check-in?
Yes, Virgin Australia's web check-in allows you to check-in from 48 hours to 45 minutes (24 hours to 90 minutes for international flights) before your flight departs. All you need is an internet connection!
Can I use the Virgin Australia mobile app to check-in?
Yes, Virgin Australia's app may be used to check-in for domestic flights.
What are the requirements for using web and mobile online check-in?
- Online check-in for domestic flights opens 48 hours and closes 45 minutes before your flight is scheduled to depart.
- Online check-in for international flights opens 24 hours and closes 90 minutes before your flight is scheduled to depart.
- You hold a reservation for a Virgin Australia domestic flight (within Australia or New Zealand) or an applicable international flight.
- You do not have a special service request (SSR) contained within your booking.
- You are traveling in a group that is less than 10 people.
Make sure you leave enough time at the airport to get through security, check your bags, etc.
Can I use web and mobile online check-in if I have bags to check?
Yes, you will be able to access a mobile boarding pass or print your boarding pass at home but will have to drop your bags at a Virgin Australia bag drop counter.
Can I change/select my seat with web and mobile online check-in?
Yes, change or select your seat, but in order to reserve an exit row seat, you will need to check in at the airport.
If I plan to check in at the airport, how much time should I allot?
- Check-in begins 60 minutes prior to departure for the first flight of the day. If you are connecting to an international service after your domestic flight, Virgin Australia recommends you check-in 90 minutes before your flight to complete immigration requirements. Please allow 120 minutes on flights to/from Abu Dhabi or Los Angeles.
- Check-in closes 30 minutes prior to departure.
- Boarding starts 20 minutes prior to departure.
- Virgin Australia recommends that you check in 2 hours prior to departure.
- Check in begins 3 hours prior to departure for flights from the Pacific Islands and 2 hours prior to departure for flights from Australia and New Zealand.
- Check-in closes 1 hour prior to departure.
- Boarding starts 30 minutes prior to departure.